EFOY Hybrid Energy Systems –
Stages and Service

Application Evaluation / System Quoting Phase

• Assistance mapping out continuous average load requirements. Consultation on application necessities, site specific constraints, etc.
• Proposal of appropriate EFOY package configurations, sizes and power outputs. Package may be standardized or fully customized.

Purchasing Phase

• A report with projected system performance based on specific load and location details to determine projected yearly EFOY runtime hours, fuel consumption, fuel cost and approx. system fuel autonomy. This is a valuable tool for assessing capital and operating expenditures.
• Detailed total cost of ownership modelling, including a comparison to other energy solutions.

Engineering / Design Phase

• A detailed mechanical and electrical system design.
• Detailed system drawing package from our design and drafting team with an optional customer review process.
• Full project management from start to finish on all standard and custom EFOY orders.
• Complete system documentation package – user manuals, data sheets and as-built drawing packages.

Packaging / Integration Phase

Simark has a full service, CSA and UL501 approved production facility where products are expertly integrated to meet application needs.

• Simark’s integration facility will package the EFOY Pro Fuel Cell(s), battery bank, fuel cartridges, solar charge controller and accessory equipment into an insulated -40°C rated NEMA 3R enclosure suited to application and load requirements including provision of all solar array equipment.
• Optional system integration into stationary ProCabinet or portable ProEnergyBox or ProTrailer packages – each is available in standard or customized configurations.

Commissioning / Set up Phase

• EFOY Pro Certified Start-up and Commissioning Service including on site operation and maintenance training for operators and an additional year of warranty on the EFOY Fuel Cell beyond the factory warranty.

Maintenance Phase

• 24/7 service line for installation, maintenance and troubleshooting questions.
• SFC Connect – EFOY service tool that allows for remote or local connection to customer EFOY systems to monitor performance, adjust system settings, import/export system configurations, data log, create reports and update firmware.
• In-house Simark diagnostic and repair service on all EFOY products for warranty issues and maintenance.